Provider FAQ

ActewAGL FAQ

Common questions about ActewAGL, including availability, plan structure, current document checks and how to verify rates before switching.

What Our Customers Say

See what people are saying about their experience

5.0

joel dsouza

2 months ago

I was able to compare different options without having to jump between multiple websites. Compared a few electricity options and ended up finding a better deal than what I was currently on. The whole process was simple and didn't take long at all.

molton machado

2 months ago

Last month I switched my electricity provider and got 50 dollars gift card .very easy to use and had a great experience.

Carol Smith

a month ago

Was really easy to use and took hardly any time. Found exactly what I needed without having to muck around checking a heap of different websites.
Where does ActewAGL operate?

ActewAGL's public pricing pages reviewed in May 2026 focus on ACT and NSW residential customers.

Does ActewAGL offer gas as well as electricity?

Yes. ActewAGL publishes both electricity and gas pricing information, including Carbon Neutral Gas as an option.

Is ActewAGL only for Canberra households?

No. The brand is closely associated with the ACT, but it also publishes residential pricing information for NSW customers in supported areas.