Powershop, part of Shell Energy Australia, states on its public site that it sells energy to homes in Victoria, New South Wales, South East Queensland and South Australia. Public offer pages reviewed in May 2026 highlight electricity plans, EV-focused offers and app-led account management, while gas is only available in some areas of Victoria and New South Wales. Availability depends on postcode, distributor and meter setup.
Clearly states home electricity coverage across VIC, NSW, South East QLD and SA. Promotes EV-focused offers and app-led usage visibility. Gas is available in some VIC and NSW areas for dual-fuel shoppers.
Recent customer feedback should be checked directly before switching. For energy retailers, the main themes usually include billing accuracy, contact-centre responsiveness, plan value and how well problems are resolved when a customer needs help.