Provider FAQ

iiNet FAQ

Common questions about iiNet, including availability, plan structure, current document checks and how to verify rates before switching.

Is iiNet still an NBN provider in May 2026?

Yes. iiNet continues to publish residential NBN offers and related support information, with exact product availability depending on the address.

How should I compare iiNet against TPG or Superloop?

Compare the current speed tier, monthly price after any promotion, modem terms and the support model that matters to your household.

Can I assume iiNet has every product at every address?

No. Availability still depends on your address, service technology and what iiNet currently sells in that footprint.