Provider FAQ

Mate FAQ

Common questions about Mate, including availability, plan structure, current document checks and how to verify rates before switching.

What Our Customers Say

See what people are saying about their experience

5.0

joel dsouza

2 months ago

I was able to compare different options without having to jump between multiple websites. Compared a few electricity options and ended up finding a better deal than what I was currently on. The whole process was simple and didn't take long at all.

molton machado

2 months ago

Last month I switched my electricity provider and got 50 dollars gift card .very easy to use and had a great experience.

Carol Smith

a month ago

Was really easy to use and took hardly any time. Found exactly what I needed without having to muck around checking a heap of different websites.
Does Mate offer NBN internet plans?

Yes. Mate publishes NBN internet plan information for eligible Australian addresses.

Are Mate NBN plans unlimited?

Mate's public NBN FAQ says its NBN internet plans include unlimited data, but you should still verify the current plan page before signing up.

How should I compare Mate internet plans?

Compare the speed tier, ongoing monthly price, modem terms, bundle value and address eligibility against other NBN providers.