Provider FAQ

Swoop FAQ

Common questions about Swoop, including availability, plan structure, current document checks and how to verify rates before switching.

What Our Customers Say

See what people are saying about their experience

5.0

joel dsouza

2 months ago

I was able to compare different options without having to jump between multiple websites. Compared a few electricity options and ended up finding a better deal than what I was currently on. The whole process was simple and didn't take long at all.

molton machado

2 months ago

Last month I switched my electricity provider and got 50 dollars gift card .very easy to use and had a great experience.

Carol Smith

a month ago

Was really easy to use and took hardly any time. Found exactly what I needed without having to muck around checking a heap of different websites.
Does Swoop offer NBN plans?

Yes. Swoop publishes residential NBN plan information, with exact eligibility depending on your address and connection type.

Does Swoop sell fixed wireless internet?

Swoop also promotes fixed wireless style internet services, but availability and performance depend on location and coverage.

How should I compare Swoop plans?

Compare the same speed tier, check whether the service is NBN or wireless, and review the current minimum cost, modem terms and ongoing monthly price.