Provider FAQ

Tangerine FAQ

Common questions about Tangerine, including availability, plan structure, current document checks and how to verify rates before switching.

What Our Customers Say

See what people are saying about their experience

5.0

joel dsouza

2 months ago

I was able to compare different options without having to jump between multiple websites. Compared a few electricity options and ended up finding a better deal than what I was currently on. The whole process was simple and didn't take long at all.

molton machado

2 months ago

Last month I switched my electricity provider and got 50 dollars gift card .very easy to use and had a great experience.

Carol Smith

a month ago

Was really easy to use and took hardly any time. Found exactly what I needed without having to muck around checking a heap of different websites.

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Is Tangerine a national internet provider?

Tangerine sells NBN services in serviceable areas across Australia, but exact product availability still depends on the address.

Why do people compare Tangerine with Exetel or Superloop?

They often sit in the same value-led shortlist for households comparing independent broadband brands rather than the largest telcos.

Should I rely on Tangerine's intro price alone?

No. Compare the ongoing monthly fee, modem terms and support model before signing up.