AGL remains one of Australia's largest consumer energy brands in May 2026. Its public site promotes electricity and gas plans, current plan documents, Green Energy and Carbon Neutral options, plus selected bundled offers. Availability depends on postcode, distributor and fuel type, and customers should verify the latest Energy Fact Sheet or Basic Plan Information for their address.
Broad multi-state footprint and strong brand recognition. Public access to market-contract and plan-document information. Offers Carbon Neutral and Green Energy options on eligible plans.
Recent customer feedback should be checked directly before switching. For energy retailers, the main themes usually include billing accuracy, contact-centre responsiveness, plan value and how well problems are resolved when a customer needs help.