Make sense of the fine print

We translate product disclosure statements into actionable steps so you can choose with confidence. Here are the most-read explainers this week.

Can Your Electricity Be Disconnected? guide cover image

8 min read

Can Your Electricity Be Disconnected?

A practical guide to electricity disconnection rules, payment plan protections and what to do if you receive a warning notice.

Sancia Pereira

Energy Markets Analyst

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Electricity Hardship Programs In Australia guide cover image

8 min read

Electricity Hardship Programs In Australia

A practical guide to electricity hardship programs, payment difficulty support and what to ask your retailer for.

Sancia Pereira

Energy Markets Analyst

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Victorian Electricity Rebates Explained guide cover image

7 min read

Victorian Electricity Rebates Explained

A practical guide to Victorian electricity rebates and concessions, focused on where to find current official information and what to check before applying.

Sancia Pereira

Energy Markets Analyst

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Why Is My Electricity Bill Estimated? guide cover image

7 min read

Why Is My Electricity Bill Estimated?

A practical guide to estimated electricity bills, why they happen and how to respond if the amount looks off.

Sancia Pereira

Energy Markets Analyst

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What Is A Smart Meter And Do You Need One? guide cover image

7 min read

What Is A Smart Meter And Do You Need One?

A practical guide to smart meters in Australia, including what they do and whether your household may need one.

Sancia Pereira

Energy Markets Analyst

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Peak, Off-Peak And Shoulder Electricity Explained guide cover image

7 min read

Peak, Off-Peak And Shoulder Electricity Explained

A practical guide to peak, off-peak and shoulder electricity periods and what they mean for time-of-use pricing.

Sancia Pereira

Energy Markets Analyst

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