
6 min read
Can Your Electricity Be Disconnected?
Electricity can be disconnected in Australia, but retailers must follow warning, hardship and life-support rules before they get to that point.
Consumer utilities editorial team
We translate product disclosure statements into actionable steps so you can choose with confidence. Here are the most-read explainers this week.

6 min read
Electricity can be disconnected in Australia, but retailers must follow warning, hardship and life-support rules before they get to that point.
Consumer utilities editorial team

8 min read
A practical guide to electricity hardship programs, payment difficulty support and what to ask your retailer for.
Consumer utilities editorial team

7 min read
A practical guide to Victorian electricity rebates and concessions, focused on where to find current official information and what to check before applying.
Consumer utilities editorial team

7 min read
A practical guide to estimated electricity bills, why they happen and how to respond if the amount looks off.
Consumer utilities editorial team

7 min read
A practical guide to smart meters in Australia, including what they do and whether your household may need one.
Consumer utilities editorial team

7 min read
A practical guide to peak, off-peak and shoulder electricity periods and what they mean for time-of-use pricing.
Consumer utilities editorial team